Kite High Enterprises offers a carefully curated collection of home décor products, including decorative candles, table lamps, floor lamps, lighting fixtures, decorative vases, area rugs, and stylish home accessories designed to enhance every living space.
Our business is located at:
Kite High Enterprises
2105 Vista Oeste NW, Suite E #3125
Albuquerque, NM 87120
United States
You can reach our customer support team using the following contact information:
Email: kitehighenterprises@gmail.com
Phone: (+1) 323-916-5325
We strive to respond to all customer inquiries as quickly as possible.
Simply browse our collection, select your desired product, choose any available options, add the item to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
If your order has not yet been processed or shipped, we may be able to modify or cancel it.
Please contact us as soon as possible after placing your order. Once an order has been shipped, it cannot be canceled.
After placing your order, you will receive a confirmation email with your order details. Once your order ships, you will receive another email with tracking information, if available.
Our standard processing time is 1–3 business days.
Estimated delivery time is 5–10 business days, depending on your location.
Delivery times may vary due to holidays, weather conditions, or carrier delays.
Yes. We ship to select international destinations.
International customers may be responsible for customs duties, taxes, or import fees imposed by their country.
Once your order has shipped, we will send you a shipping confirmation email containing your tracking number, if available.
Tracking information may take up to 48 hours to become active.
Tracking information may take some time to update after your package has been shipped.
If your tracking has not updated after several business days, please contact our customer support team for assistance.
We accept returns within 30 days of delivery for eligible items that are unused, in their original condition, and in the original packaging.
Please review our Return & Refund Policy for complete details.
Once your returned item has been received and inspected, approved refunds are typically processed within 5–10 business days to your original payment method.
Processing times may vary depending on your financial institution.
Please contact us within 7 days of receiving your order.
Include:
Your order number
Photos of the product
Photos of the packaging
A brief explanation of the issue
We will work quickly to resolve the problem with a replacement, refund, or another appropriate solution.
We make every effort to display our products as accurately as possible.
However, actual colors may vary slightly due to monitor settings, lighting conditions, and photography.
Product dimensions are approximate. Slight variations may occur due to manufacturing processes.
Please review each product description carefully before placing your order.
Absolutely! Many of our candles, lamps, vases, rugs, and decorative accessories make excellent gifts for birthdays, weddings, housewarmings, holidays, and other special occasions.
We accept secure payment methods available during checkout, which may include major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other supported payment options, depending on your location.
Yes.
All transactions are processed through secure, encrypted payment providers. We do not store your complete payment card information.
Please contact us immediately after placing your order.
If your order has not yet been processed, we will do our best to update the shipping address.
Unfortunately, we cannot guarantee address changes once an order has entered processing or has been shipped.
If your package appears to be lost, please contact us as soon as possible.
We will work with the shipping carrier to investigate and help find the best possible resolution.
We're always happy to help.
Kite High Enterprises
Email: kitehighenterprises@gmail.com
Phone: (+1) 323-916-5325
Business Address:
2105 Vista Oeste NW, Suite E #3125
Albuquerque, NM 87120
United States
Thank you for shopping with Kite High Enterprises. We appreciate your trust and look forward to helping you create a beautiful, comfortable, and inspiring home.
